Overview

Use this article to reset the MyKerio account password, if the account password is wrong.

Process

1. Go to https://my.kerio.com/login
2. Click Forgot password.
3. Type your email address in the Reset your password dialog box, and click Send.
4. Go to your mailbox and wait for a message with the subject "Reset your MyKerio password".
5. Click Change password in the message body.
   Your browser opens a dialog box where you can change your password.
6. Type your new password twice.
7. Click Set New Password.
8. You can now log in to MyKerio with your new password.