Use this article to reset the MyKerio account password, if the account password is wrong.
- Go to https://my.kerio.com/login
- Click Forgot password.
- Type your email address in the Reset your password dialog box, and click Send.
- Go to your mailbox and wait for a message with the subject "Reset your MyKerio password".
- Click Change password in the message body.
Your browser opens a dialog box where you can change your password.
- Type your new password twice.
- Click Set New Password.
- You can now log in to MyKerio with your new password.