Customer Support
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Removing Appliances from MyKerio
Disabling Email Notifications From MyKerio
Managing Users in MyKerio Organizations
Reset MyKerio Account Password
Adding, Managing and Switching Between Organizations in MyKerio
Resetting / Disabling Two-Step Verification in MyKerio
Viewing the Login/Logout History in MyKerio Using Access Audit
Troubleshooting Issues with Receiving Emails via MyKerio Notification Service
Appliance Status in MyKerio
Defining Shared IP Address Groups in MyKerio
Gathering and Submitting Troubleshooting Logs for Kerio Products
GFI Account and License Management
Unable to Access the GFI Training Portal
Editing Account Details
GFI Partner Not For Resale (NFR) Subscription Information
Requesting a New Customer Trial License Key
Converting GFI License to Unlimited
Viewing Open Tickets in the GFI Support Portal
Accessing the GFI Support Portal From the GFI Accounts Portal
How to use "Forgot my password" link in the GFI Support Portal
Logging in to the GFI Support Portal
Creating Account on GFI Support Portal
Opening a New GFI Support Ticket
Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link
Changing Customer Login Details in the GFI Accounts Portal
Resetting Your Password to Log Into the GFI Accounts Portal
Logging into the GFI Accounts Portal
Editing a User in the GFI Accounts Portal
Change Primary User or Account Details Account In the GFI Accounts Portal
Removing a User in the GFI Accounts Portal
How to Remove Group Membership From a User
Group Membership in the GFI Accounts Portal and Retrieving Licensing Information
How to Add a User in the GFI Accounts Portal
Finding Authorized GFI Resellers and Distributors
Contacting GFI Sales
Unable to Renew Your GFI License
Customer Impersonation done by GFI Support Agents
GFI Licensing Related Issues
Account Information Not Correct in License or Subscription
Unable to Activate a Product in GFI Unlimited Subscription
Upgrading License Keys for GFI Products
Unable to View Customer's License From Reseller Account in the GFI Accounts Portal
How to Access the GFI Training Portal
Combining Information from Multiple Accounts into One in the GFI Accounts Portal